The course ITIL Foundation Certification is essential for professionals who wish to gain a solid understanding of best practices in IT service management. This course provides essential knowledge about the service lifecycle, enabling you to optimize processes and improve customer satisfaction.
Master the best practices in service management and elevate your career to a new level!
Benefits of Enrollment:
Updated Content:Access to materials that reflect the latest practices in IT service management, preparing you for market challenges.
Practical Training:Exercises and case studies that help apply knowledge in real-world scenarios, increasing confidence.
Expert Guidance:Continuous feedback from experienced instructors, ready to support your development.
Recognized Certificate:Receive an ITIL Foundation certificate that validates your skills and expands your career opportunities.
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What you will learn:
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Module 13 - Introduction to ITIL and Fundamental Principles of Service Management
Module 14 - Service Lifecycle and ITIL Phases
Module 15 - ITIL Processes: Best Practices for Service Management
Module 16 - Preparation for ITIL Foundation Certification
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